Shipping Policy
At Maison Femme, we are committed to delivering your order safely and efficiently, wherever you are in the world.
We proudly ship to customers worldwide and work with trusted logistics partners to ensure every order arrives as quickly as possible.
Order Processing
Orders are processed within 1–3 business days after payment has been successfully confirmed.
During periods of high demand, processing may take slightly longer.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Estimated Delivery Times
Delivery times vary depending on your location.
Region Estimated Delivery Time
United States 7–15 Business Days
Canada 7–18 Business Days
Australia & New Zealand 8–18 Business Days
United Kingdom 7–15 Business Days
Europe 7–18 Business Days
Latin America 10–20 Business Days
Rest of the World 10–25 Business Days
Please note that these are estimated delivery times and may vary depending on customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–72 hours to become active after shipment.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery destination and selected shipping method.
Complimentary Worldwide Shipping
Maison Femme is pleased to offer FREE Worldwide Shipping on all orders of $120 USD or more.
For orders below this amount, shipping costs will be calculated automatically at checkout based on the destination and selected shipping method.
From time to time, additional promotional shipping offers may also be available.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or local fees imposed by your country's customs authorities.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, unexpected delays may occasionally occur due to:
Customs inspections
Weather conditions
Carrier delays
High shipping volumes
Public holidays
We appreciate your patience and understanding should any delays arise.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase.
Maison Femme cannot be responsible for orders delivered to incorrectly entered addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our Customer Support team as soon as possible.
We will work with the shipping carrier to investigate the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping or your order, our Customer Support team will be happy to assist you.
📧 maisonfemmeluxury@gmail.com
We typically respond within 24–48 business hours.